How do I register at Grand Mondial?
What if security settings are attempting to block my connection?
What is the minimum amount of gaming credits that I may purchase?
I want to play for free but I am asked for a credit card - why?
I forgot my password
Can I play for free?
How Do I Register At Grand Mondial?
Once the casino software is installed and the casino's main screen is visible, click on the Connect button and then click on the Register Now button. Please enter your details, and make sure to exclude any punctuation in the fields. Select either Real or Guest as your Player type. It's a good idea to record your password - you will need it later. Remember that your password is case-sensitive and must be entered the same way each time you log in. See below if your security settings are asking to block your connection.
What If Security Settings Are Attempting To Block My Connection?
During the installation and connection process, some security settings like Norton, McAfee and PC- cillin may attempt to block a file called CasinoGame.exe. You need to allow this file to connect in order to play using our software. Selecting Always allow this connection does not put your computer at risk so please select Always allow this connection as in the example below. If you have any questions, please contact our 24-hour player support by clicking on Live Chat and our casino support agents will be happy to assist you.
What Is The Minimum Amount Of Gaming Credits That I May Purchase?
In order to start playing for real money online, you need to make a minimum deposit of $20, £20, or €20.
I Want To Play For Free But I Am Asked For A Credit Card - Why?
You may have opened a Real Account instead of a Guest Account. Please contact support so that we can open a guest account for you.
I Forgot My Password
Please contact our casino Customer Support. Remember to have your casino account details ready.
Can I Play For Free?
Yes. Open a Guest Account and we'll give you $1,000 virtual credits to play. Once these expire, you are welcome to open a Real Account and play with real credits.
