From the senior management team and all the staff at Grand Mondial, we promise:
Service from the Top Team
Our management team has over 55 years of experience in servicing casino customers and operating the some of the most well known land-based and online casinos in the world.
- Our focus starts and ends with YOU, the customer
- ll casino experience possible.
That noise you hear in the background is us cheering for you!
Fast Cash-ins
We know that one of the most exciting aspects of the gaming experience is hitting the big win! The last thing we want to do is destroy that winning feeling with a slow cash-in, so our team is committed to processing your winnings fast.
The Best Games
In order to give you the best games available on the net, we have partnered with Microgaming, a world leader in casino game software. Our offering includes over 300 of the top casino slots and games.
Fair Play
Our payouts are reviewed monthly by an independent auditor and we publish the results of their findings on our site. That’s right; we tell you how loose our games are! And boy, are they loose…
Players can check their wagering and gaming history using Playcheck and their banking transactions using Cashcheck. These unique features are built into our award winning software, so you can conveniently monitor your gaming experience.
To Listen
Providing you the best gaming experience starts by listening to your feedback – positive or negative. Please send us your thoughts and let us know how we are living up to our promises. We want to make sure our service exceeds your expectations, and your experience at Grand Mondial keeps on getting better.
Email us at This e-mail address is being protected from spambots, you need JavaScript enabled to view it , or call us toll free. We are here for you all day and night, every day of the year
...we promise.
