We hope you're not missing Grand Mondial's entertainment-filled promotions, newsletters and competitions that we send you. Make sure you are included in our offers by having your email settings accept our email in your box:
- Pick your email host AND/OR spam filters you have installed from the list below.
- Follow the simple instructions.
Gmail
Make sure you've added your friends' email addresses to your Contacts list. Gmail always delivers messages from your contacts.
- Click on the Contacts link in the left hand menu in your Gmail mailbox
- Click on the Create Contact link on the contacts page that opens (its at the top of the page, next to the dropdown)
- Enter our support details on the page that opens:
- Name: Grand Mondial Support
- Primary E-mail: This e-mail address is being protected from spambots, you need JavaScript enabled to view it This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click save
- Click on the “Back to Contacts” link on the top of the page
- Click on the Create Contact link on the contacts page that opens again
- Enter our promotions details on the page that opens
- Name: Grand Mondial Promotions
- E-mail : This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click the 'Not Spam' button and the e-mail will be moved to your inbox
-
Click save and your done
If a message from Grand Mondial is delivered to your Spam folder,
- Select the mail from us (click the checkbox next to the message)
- Click the 'Not Spam' button and the e-mail will be moved to your inbox
Alternatively, open the e-mail and you'll also see the 'Not Spam' button at the top of the messages you've opened. Clicking on it moves the message to your Inbox
AOL
- Logon to your AOL mailbox
- Go to Spam Controls
In version 9.0:
- Open an e-mail from Grand Mondial
- Select the Add Address button to add us to your "People I Know" list
Hotmail or MSN
- Logon to your Hotmail mailbox
- Select Options, on the main menu tabs, followed by Junk E-Mail Protection and then Safe List.
- Type in our domains GrandMondialSupport.com and Grandmondial.com clicking ‘Add’ between each one to add our domains to your Safe List.
- Should you see one of our e-mails in your Junk Folder, select the e-mail and press the 'This is not Junk Mail' button. This makes sure that e-mail from us does not get routed to the Junk Mail folder again
Yahoo! Mail
- Logon to your Yahoo! Mailbox
- Click on Options on the top right after you logon
- Select Filters
- Click Add button on the screen that you arrive at
- In the first entry field called “Filter Name” give the filter a name (e.g. Grand Mondial)
- Moving on the the 'From header:' dropdown that appears next
- Select the “Contains” option from the dropdown
- In the text field on the same line (next to that dropdown menu), enter Grand Mondial and leave the “match case” check box unticked
- Leave all the other options unchanged and move to the “Then…” part of the rule
- The next step is to tell the rule where to put the e-mail matching this rule
- In the dropdown next to the label “Move the message to:”, select inbox (this means that the e-mail from us gets moved to your Inbox)
- Click the “Add Filter” button and the rule is created
- If you notice an e-mail from Grand Mondial in your "bulk" folder, open the e-mail and click on the "Not Spam" above the header of the message
McAfee Spamkiller
- Click Friends from the sidebar
- Click Add
- Type in the This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
MailShield
- Click Friends on the toolbar
- Click Add
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Spam Inspector
- Select Spam Inspector followed by 'Manage Friends List' (you can do this from inside Spam Inspector toolbar or from the Outlook menu)
- Make sure Email is selected under 'Add a New Friend' and add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click the >> button
- Click Close
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Cloudmark SpamNet
- Select Cloudmark, Options in the Cloudmark SpamNet toolbar within Outlook
- Click Advanced
- Go to the Whitelist tab
- Click the Add button
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click OK
- Click OK
- Click Yes
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Mailblocks
- Click the Addresses tab
- Click New
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Make sure 'Accept Mail From This Address' is selected under Receiving Options
- Uncheck 'Display in People Picker' in Other options
- Click Submit
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Oddpost
- Select the 'Probably Spam' folder
- If you see that one of our e-mails was incorrectly filtered, please select it and click 'Move to Inbox and Mark as Not Spam' button
Spameater Pro
- Select Filters from the sidemenu
- Select Approved Senders tab
- Click Add Filter
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Choose 'Full Email Address' under Address Type
- Select Email Domain
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
SpamButcher
- Click the Configure button
- Move to the Known Senders tab
- Click Add below 'Known Good Senders and Recipients'
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click OK
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Spam Sleuth
- Select File, followed by Configure
- Move to the Friends category
- Make sure “Active” is checked
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click OK
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Spam Interceptor
- Follow the Trusted link under Authentication Lists
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click Add
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
SpamPal
- Right-click the SpamPal icon in the system tray (beside the clock, bottom right of your screen)
- Select 'Add to Whitelist' from the menu
- Enter This e-mail address is being protected from spambots, you need JavaScript enabled to view it
- Click Add
- Please repeat the process to add This e-mail address is being protected from spambots, you need JavaScript enabled to view it
