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Withdrawing Methods

The following is a summary of the Withdrawal options:

Please note: All time frames are calculated in Business Days (Monday through Friday), and from the time the ' 24 hour reverse withdrawal ' period has elapsed.

Withdrawal Methods Time Frames Description

Checks

15 - 21 working days (normal mail)
3 - 5 working days (courier service)
  • Checks are delivered to your physical address
  • FREE delivery for all checks by normal mail
  • FREE delivery by courier service if withdrawal is greater than $1,000 / $35 delivery charge if withdrawal is less than $1,000
3 - 6 working days
  • Receive your funds directly into your bank account
  • Canadian customers = EFT applies (No fees)
    European customers = Bank wire applies (If withdrawal is less than 250 tokens, a wire fee of 25 tokens will be charge
2 working days
  • Casino's fastest payout option
  • Funds paid directly into your Neteller account
  • Have access to your funds with an ATM card
  • Not Available for US, Canadian and Turkish players
24 - 72 hours
  • Funds paid directly into your EcoCard account
  • Once your withdrawal is in your EcoCard Account, you can use it at other merchants, send money to other people or withdrawal it form your EcoCard account
2 working days
  • No limit to amount that can be paid to your Click2Pay account
  • Access your funds via a global ATM network
Initial withdrawal 5 - 8 working days Subsequent withdrawals 3 - 5 working days
  • Withdrawal is processed straight back to the bank account you used to make your eCheck deposit.
  • The money does not go into your eCheck account, but straight into the bank account used to fund eCheck
2 working days
  • Transfer your funds to your Payspark ATM account, and access your funds via an ATM card, or use the money at other merchants
2 working days
  • Receive withdrawals directly into your MoneyBookers account
  • Have access to your funds with ATM card via extensive ATM network
     

How do I check the progress of my cash-in?

When a cash-in is made it remains in a pending cycle, where a player has the option of reversing any amount of the cash out, for a period of 24 hours. This process eliminates the need to wait for payment of a cashout before a player repurchases again. Once the cash out has passed through the pending cycle it moves automatically forward for processing. Should you wish to track the process of your cash out, you can click on CashCheck, which will give you an update on exactly where in the system your cash out is.

Should you have any queries about the status of your cash out, please contact support@grandmondialsupport.com.