Grand Mondial Promise
From the senior management team and all the staff at
Grand Mondial, we promise:
Top Service from the Top Team
Our management team has over 55 years of experience in
servicing casino customers and operating the some of the most well known land-based
and online casinos in the world.
- Our focus starts and ends with YOU, the customer
- We strive to provide the best services, games, promotions and overall casino experience
possible.
That noise you hear in the background is us cheering for you!
Fast Cash-ins
We know that one of the most exciting aspects of the gaming experience is hitting
the big win! The last thing we want to do is destroy that winning feeling with a
slow cash-in, so our team is committed to processing your winnings fast.
The Best Games
In order to give you the best games available on the net, we have partnered with
Microgaming, a world leader in casino game software. Our offering includes over
300 of the top casino slots and games.
Fair Play
Our payouts are reviewed monthly by an independent auditor and we publish the results
of their findings on our site. That’s right; we tell you how loose our games
are! And boy, are they loose…
Players can check their wagering and gaming history using Playcheck and their banking
transactions using Cashcheck. These unique features are built into our award winning
software, so you can conveniently monitor your gaming experience.
To Listen
Providing you the best gaming experience starts by listening
to your feedback – positive or negative. Please send us your thoughts
and let us know how we are living up to our promises. We want to make sure
our service exceeds your expectations, and your experience at Grand Mondial
keeps on getting better.
Email us at feedback@grandmondialsupport.com
, or call us toll free. We are here for you all day and night, every day of
the year
...we promise.